The Sales Executive is an ambassador of the brand’s excellence and elegance—responsible for delivering a refined customer experience across our shop

In the retail boutique, the Sales Executive welcomes guests into a world of indulgence—presenting each chocolate as a crafted story of heritage and savoir-faire. Through expert knowledge, graceful communication, and impeccable presentation, the Executive transforms visits into memorable experiences and purchases into lasting relationships.

Key Responsibilities:

• Provide warm, personalized customer service that reflects the boutique’s premium chocolate experience.
• Guide customers through product selections with engaging descriptions and thoughtful gifting suggestions.
• Support daily shop operations by maintaining attractive displays, ensuring proper stock rotation, and upholding visual merchandising standards.
• Assist with online orders by responding to inquiries promptly, preparing accurate orders, and supporting digital promotions.
• Meet sales goals while preserving a welcoming boutique atmosphere and exceptional product presentation.

Performance Indicators:

• Boutique sales performance versus targets.
• Customer satisfaction, retention, and repeat purchase rate.